Metrics: The Long and the Short View

 

 

Nilofer Merchant has a very interesting post on Metrics: The Long and the Short View

"While many people might agree that metrics matter, the obstacle is figuring out what metrics really matter, what they need to measure for, and how to interpret them right. For example, are “higher sales” always better? Yes, but the key to discerning how well you are doing, is whether sales are higher than last quarter, last year, after being adjusted for business seasonality, and for market growth of the category."

   

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