Average American is Wasting 12 Hours per Month Due to Home Computer Problems

Some 84% of Americans say they are more dependent on their home computer now than they were just three years ago, while 65% of consumers are spending more time with a computer than with their significant other, according to a new "Cyber Stress" study by  Kelton Research for support.com.

Other Highlights from the Study: 

  • 8 Times : The number of times the average consumer has experienced computer troubles over the last three years (about every 4 months)  
  • 12 Hours: Time the average American is wasting per month due to problems with their home computer. 
  • 52%: Percentage of Americans who describe their most recent experience with a computer problem as one of anger, sadness or alienation.

"As computers become increasingly pervasive in our lives, our relationships with them can begin to seem almost as important as a relationship with a significant other. When problems then occur with the computer, it often leaves people feeling frustrated or helpless," says Dr. Robi Ludwig, renowned psychotherapist and host of TLC's reality series "One Week to Save a Marriage." 

SupportSoft's "Cyber Stress" study was conducted between December 2006 and January 2007 and involved 1001 nationally representative Americans age 18 and older with PCs and broadband Internet access. 

Source: 65 Percent of Americans Spend More Time with Their Computer than Their Spouse

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