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Lincoln Back as Greatest American President; Reagan and Clinton in Top 5: Gallup Poll

Polls of scholars and historians have consistently placed Lincoln among the top three presidents in US. Lincoln ranked first or tied for first in two 2003 Gallup Polls, but slipped into second place behind Ronald Reagan in 2005.  Abraham Lincoln is back at No. 1 according to the latest Gallup Poll this month. 

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Web 2.0 Helps E-Commerce Sites Beat Offline Stores in Customer Satisfaction

Customer satisfaction with e-commerce surpassed that of offline retail by 11.6%, according to the 4th Quarter 2006 American Customer Satisfaction Index (ACSI) E-Commerce Report by ForeSee Results.  E-commerce's overall customer satisfaction score jumped to 80 on a 100-point scale. 

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Unique Visitors to US Newspaper Websites Grows 22% to Over 57M in 2006

The average unique audience for newspaper Web sites jumped more than 22% or over 10 million in 2006 to reach monthly unique visitors of a record 57.6 million in the fourth quarter 2006, according to the data by Nielsen//NetRatings for the Newspaper Association of America (NAA). 

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Information is Power; And Too Much Information Overwhelms workers

A well-worn adage asserts that information is power. But too much information in today's economy can create the kind of power that overwhelms workers, writes Investor's Business Daily in an article4 on "Overwhelming IT Overload Problems". Here are some highlights and metrics on information overload:

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Consumers Would Pay 5-10% More for Ethical Brands: Survey

Consumers in five of the world's leading economies believe business ethics have worsened in the past five years and are turning to "ethical consumerism" to make companies more accountable, according to a study by GfK NOP, seen exclusively by the Financial Times.

Continue reading... "Consumers Would Pay 5-10% More for Ethical Brands: Survey" »

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